Rebooting a frozen Garmin Forerunner 305

I’ve had this problem with my Garmin Forerunner 305 over the last couple of weeks…

It basically won’t turn on and has stopped working, and even if it’s plugged in to the mains there is no display.

I rang the Garmin support line today and they were extremely helpful. The phone was answered very quickly once I’d gone through the IVR, and the guy I spoke to was very friendly and very knowledgeable.

He advised me to press the mode button and then the lap button, and to keep them both depressed for at least 10 seconds. Then they should be released before pressing the on button, and hey-presto it should come back on again. This is kind of like rebooting a frozen I-Pod.

First time I tried it nothing happened, but then I tried again and it worked. I guess the first time I didn’t hold the buttons down for long enough.